I’m a bit sad. I went to the gas station and my entire transaction took place with no eye contact at any point. I went to the grocery store yesterday and was amazed that I was given two seconds of eye contact by the cashier before I paid.

I am sad that people think that a transaction is just another number in the book.

On the other hand, it’s an opportunity to stand out, make a difference and by the act of being a decent human being – make a lasting impression on people you meet for the first time.

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